Privacy Policy

At BuchComfort, we respect your privacy and are committed to protecting your personal information.

Information We Collect:
- Name, email address, phone number, and shipping address when you place an order
- Payment information (processed securely through our payment providers)
- Browsing data and cookies to improve your shopping experience

How We Use Your Information:
- To process and fulfill your orders
- To communicate with you about your purchases and provide customer support
- To send promotional emails (only if you opt in)
- To improve our website and product offerings
- To power relevant advertising on Facebook and Instagram via Meta Pixel and Conversions API

Data Security:
We use industry-standard security measures to protect your personal information. Payment data is encrypted and processed through secure payment gateways.

Sharing Your Information:
We do not sell your personal information. We may share your data with trusted third parties including:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Meta Platforms (Facebook & Instagram) — to power relevant advertising, track conversions, and improve ad performance via Meta Pixel and Conversions API. Customers can manage this via their Off-Facebook Activity settings.
- As required by law

Your Rights:
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Manage how your data is used for Facebook advertising via your Off-Facebook Activity settings

Cookies:
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

Last Updated: May 2026

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